Sidera Vires
Support
We're here to help! If you have any questions, issues, or feedback about our products, please don't hesitate to reach out.
Contact Information
For support inquiries, please email us at:
Before You Contact Us
To help us assist you more efficiently, please include the following information in your email:
- Product name and version
- Your operating system version
- A detailed description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots or error messages (if relevant)
Frequently Asked Questions
What are the system requirements?
We care about using hardware for a long time and we respect classic Macs — legends like the old thick 27-inch iMac from 2011. Where that is technically possible and economically justified, we support macOS 10.12 (Sierra) and later.
Most of our products share that minimum. Newer macOS versions usually run more smoothly; see each app’s page on the Mac App Store for its exact requirement.
Report a Bug
Found a bug? We appreciate your help in making our products better. Please send detailed bug reports to:
Feature Requests
Have an idea for a new feature? We'd love to hear from you! Send your suggestions to: